At Media Expres Webservices, we are committed to safeguarding and preserving the privacy of our visitors and clients. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.
We process your personal data in strict compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable Romanian data protection laws.
Table of Contents
1. Data Controller
The data controller responsible for your personal information is:
MEDIA EXPRES SRL
Registered Office: Mihai Bravu st., No. 168, Oltenita, Romania
Company Registration Number: J2002000358510
VAT ID: RO 15052199
Email: gdpr.officer@mediaexpres.net
Telephone: +40730656959
2. Personal Data We Collect
We may collect and process the following data about you:
- Information you provide directly: When you contact us via email, phone, or contact forms, you may provide us with your name, email address, phone number, and any other information you choose to include in your correspondence.
- Information we collect automatically: When you visit our website, we may collect technical data, including your IP address, browser type, operating system, referring URL, pages viewed, and access times.
- Cookies: We use cookies to enhance user experience, analyze site usage, and ensure technical performance. For detailed information, please see our GDPR page.
3. Purposes of Processing
We use the personal data collected from you for the following purposes:
- To provide our web development, webhosting, and domain registration services.
- To respond to your inquiries, support requests, or consultation emails.
- To administer, optimize, and secure our website (preventing spam, abuse, and cyberattacks).
- To comply with legal, tax, and accounting obligations (e.g., invoicing clients).
- To monitor and analyze website performance and traffic patterns.
4. Legal Bases under GDPR
Our legal bases for processing your personal data are:
- Contractual necessity (Art. 6(1)(b) GDPR): Processing is necessary to take steps at your request prior to entering into a contract, or to perform our services under a contract with you.
- Legal obligation (Art. 6(1)(c) GDPR): Processing is necessary for compliance with a legal obligation to which we are subject, such as tax and financial reporting laws.
- Legitimate interest (Art. 6(1)(f) GDPR): Processing is necessary for our legitimate interests, which include providing a secure and stable website, promoting our services, and offering prompt customer support.
- Consent (Art. 6(1)(a) GDPR): Where you have explicitly consented to the processing, such as for non-essential cookies.
5. Third-Party Services
We do not sell, rent, or lease your personal data. We may share your data with trusted third-party providers who perform services on our behalf:
- Hosting Provider: Our website is hosted on Vercel. Vercel collects access log data to guarantee security and system performance.
- Analytics: We use Vercel Analytics and Google Analytics to collect aggregated, anonymous statistics on how our website is used.
- Registrars & Hosting Partners: When registering domains (via RoTLD or Romarg), we pass necessary registration information to complete the transaction.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.
Inquiries and support emails are typically stored for up to 2 years after our last communication. Invoicing and financial documents containing personal data are kept for 10 years, in accordance with Romanian tax legislation.
7. Your GDPR Rights
As an EU resident, you have the following rights under the GDPR:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your data under certain conditions.
- Right to Restriction of Processing: You can request that we limit how we process your data.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Object: You can object to our processing based on legitimate interests.
- Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
To exercise these rights, please visit our GDPR Compliance Portal where you can use our interactive request generator, or email us at sales@mediaexpres.net.
8. Data Security
We take the security of your data seriously. We use appropriate organizational and technical security measures (including secure servers, SSL encryption, and strict internal access controls) to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection representative at:
MEDIA EXPRES SRL
Email: gdpr.officer@mediaexpres.net
Telephone: +40730656959
Address: Oltenita, Romania